Leadership in Tourism and Hospitality - Rob Hallak;Michael J. Mustafa;Craig Lee

Contributing authors cover current debates on leadership, strategy, and innovation, and explore responsible and entrepreneurial management at macro, micro, and meso levels of analysis. Highlighting key features of strong leadership, such as flexibility and an interactive approach, chapters emphasize that effective management optimizes performance, increases customer satisfaction and improves sustainability in these organizations.

Leadership in Tourism and Hospitality is a vital resource for scholars and students of tourism management. Industry practitioners, policymakers, and destination managers involved in the governance and strategy of tourism and hospitality organizations will also benefit from its actionable recommendations.