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portada Managing Risk in Communication Encounters: Strategies for the Workplace
Type
Physical Book
Publisher
Author
Year
2010
Language
English
Pages
257
Format
Paperback
Weight
0.80
ISBN
9781412966672
ISBN13
9781412966672
Edition No.
1
Categories

Managing Risk in Communication Encounters: Strategies for the Workplace

Vincent R. Waldron; Jeffrey W. Kassing (Author) · Sage Pubns · Paperback

Managing Risk in Communication Encounters: Strategies for the Workplace - Vincent R. Waldron; Jeffrey W. Kassing

New Book Imported to South Africa
Delivery: 25 Aug - 08 Sep Shipping: 12 to 16 business days.
R 3,622
R 3,622

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Synopsis "Managing Risk in Communication Encounters: Strategies for the Workplace "

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.

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