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portada what to say to a porcupine: 20 humorous tales that get to the heart of great customer service
Type
Physical Book
Publisher
Author
ISBN13
9780814416792
Categories

what to say to a porcupine: 20 humorous tales that get to the heart of great customer service

Richard S. Gallagher (Author) · amacom/american management association · Physical Book

what to say to a porcupine: 20 humorous tales that get to the heart of great customer service - richard s. gallagher

New Book Imported to South Africa
Delivery: 06 Aug - 14 Aug Shipping: 5 to 6 business days.
R 231
R 231

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Synopsis "what to say to a porcupine: 20 humorous tales that get to the heart of great customer service"

What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written.

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