Name: Calidad y Mejora Continua / 5 ed.
SKU: 54150192
Price: 585.00 ZAR
Availability: InStock
Author: Lourdes Munch
ISBN: 9786071743992

portada Calidad y Mejora Continua / 5 ed.

Type

Physical Book

Author

Lourdes Munch

Publisher

Trillas

Synopsis "Calidad y Mejora Continua / 5 ed."

La calidad es requisito indispensable para competir de manera exitosa en los mercados globales. Calidad y mejora continua. Principios de calidad y Certif icación ISO forma parte de la Biblioteca de Administración Trillas. Aborda los principios básicos de la calidad: historia, precursores, promotores, f ilosofía, metodologías, herramientas y técnicas, así como una guía para la Certif icación ISO en gestión de calidad y gestión ambiental. En esta obra, la autora presenta una propuesta metodológica para implantar el proceso de calidad en las organizaciones latinoamericanas. Un aprendizaje integral se garantiza mediante los ejercicios, casos y guías de acción que incluye el libro impreso y que se complementan con los materiales y recursos didácticos en línea.

Lourdes Munch

(Author)

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Lourdes Münch Galindo is a Mexican academic and author specialized in management, education, and organizational development. She graduated with a degree in Administration from the Faculty of Accounting and Administration at UNAM and earned her Doctorate in Business Administration at Newport University, as well as a Ph.D. in Philosophy. She has additional training in teaching and educational planning from CIDE-UNAM, total quality from FUNDAMECA, and organizational development from the University of New York.

Throughout her career, she has authored more than 30 books and educational materials, many of which are used in Mexican and Latin American universities. Among her most notable works are Fundamentos de administración, Métodos y técnicas de investigación, Administración: gestión organizacional, enfoques y proceso administrativo, and Formación de emprendedores y empresarios.

Her academic approach integrates administrative theory with educational practice, promoting a humanistic and contextualized vision of organizational management. In an interview, Münch highlighted the importance of educational administration as a tool to improve the quality of the Latin American educational system, emphasizing the need to adapt to the cultural and social realities of each country.

In addition to her work as an author, she has given lectures and participated in educational projects at various institutions, establishing herself as a reference in the field of educational administration in Mexico.

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