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portada Co - Creation in Tourist Experiences
Type
Physical Book
Publisher
Author
Language
English
Pages
178
Format
Hardcover
ISBN13
9781138183308
Categories

Co - Creation in Tourist Experiences

Prebensen, Nina ; Chen, Joseph ; Uysal, Muzaffer (Author) · Routledge · Hardcover

Co - Creation in Tourist Experiences - Prebensen, Nina ; Chen, Joseph ; Uysal, Muzaffer

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Synopsis "Co - Creation in Tourist Experiences"

The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the servicescape. The tourist managers can therefore only plan for and facilitate for value co-creation to take place.This book responds to the need for a critical review of how firms can facilitate and dramatize for enhanced experience value for tourists. As the roles of participants and providers are changing rapidly, new knowledge in terms of how value creation and value co-creation can transpire needs to be generated. The aim of this book is therefore to accentuate the role and importance of the core elements in value creation processes, namely, the customer(s), the setting in which co-creation would take place, and the provider.Bringing together scholars from diverse areas to address the nature of how the actors co-create values through interaction in different experience settings, the book also serves as a guide to the best practice of co-creation of tourist experiences. It will therefore appeal practically as well as theoretically to scholars and students of tourism, marketing, leisure, hospitality, and services management.

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The binding of this edition is Hardcover.

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