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portada Digital Innovations for Customer Engagement, Management, and Organizational Improvement (Advances in Business Strategy and Competitive Advantage)
Type
Physical Book
Publisher
Author
Year
2020
Language
English
Pages
278
Format
Hardcover
ISBN13
9781799851714
Edition No.
1
Categories

Digital Innovations for Customer Engagement, Management, and Organizational Improvement (Advances in Business Strategy and Competitive Advantage)

Kamaljeet Sandhu (Author) · Business Science Reference · Hardcover

Digital Innovations for Customer Engagement, Management, and Organizational Improvement (Advances in Business Strategy and Competitive Advantage) - Kamaljeet Sandhu

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Synopsis "Digital Innovations for Customer Engagement, Management, and Organizational Improvement (Advances in Business Strategy and Competitive Advantage) "

Over the past several years, digital technologies have reestablished the ways in which corporations operate. On one hand, technology has allowed companies to build a stronger knowledge of its customer base, contributing to better consumer engagement strategies. On the other hand, these technologies have also integrated into the management and daily operations of companies, resulting in increased performance and organizational improvement. Remaining up to date with the implementation of these cutting-edge technologies is key to a company's continued success. Digital Innovations for Customer Engagement, Management, and Organizational Improvement is an essential reference source that discusses and strategizes the latest technologies and innovations and their integration, implementation, and use in businesses, as well as lifelong learning strategies in a digital environment. Featuring research on topics such as consumer engagement, e-commerce, and learning management systems, this book is ideally designed for managers, business executives, marketers, consumer analysts, IT consultants, industry professionals, academicians, researchers, and students.

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