Tracked shipping to South Africa with premium packaging for just R199 

Ship to
South Africa
0
  • argentina
  • chile
  • colombia
  • españa
  • méxico
  • perú
  • estados unidos
  • internacional

Select your country

Americas

Europe

Rest of the world

portada Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting
Type
Physical Book
Publisher
Language
English
Pages
368
Format
Hardcover
ISBN13
9780899309583

Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting

Geert Bouckaert; Arie Halachmi (Author) · Praeger · Hardcover

Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting - Geert Bouckaert; Arie Halachmi

New Book Imported to South Africa
Delivery: 11 Aug - 19 Aug Shipping: 4 to 5 business days.
R 2,053
R 2,053

Synopsis "Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting"

Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the one best way for developing an SEA reporting system. Rather, it aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view. This book addresses the issues involved in developing Service Effort and Accomplishment (SEA) reports from various points of view. It addresses the context of SEA reporting and relates performance measurement to the budgeting process, auditing process, and policy making. It provides examples of successful performance measurement protocols from the U.S. and abroad.

Customers reviews

Frequently Asked Questions about the Book

All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews