Name: Step-By-Step QFD: Customer-Driven Product Design, Second Edition
SKU: 56091902
Price: 5376.00 ZAR
Availability: InStock
Author: Terninko, John
ISBN: 9781138440579

portada Step-By-Step QFD: Customer-Driven Product Design, Second Edition

Step-By-Step QFD: Customer-Driven Product Design, Second Edition

Type

Physical Book

Author

John Terninko

Publisher

CRC Press

Language

English

Pages

240

Format

Hardcover

ISBN13

9781138440579

Edition No.

0002

Synopsis "Step-By-Step QFD: Customer-Driven Product Design, Second Edition"

Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market. Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!

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Step-By-Step QFD: Customer-Driven Product Design, Second Edition - Terninko, John

Synopsis "Step-By-Step QFD: Customer-Driven Product Design, Second Edition"

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