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portada The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX
Type
Physical Book
Author
Publisher
Language
English
Pages
238
Format
Paperback
Dimensions
20.3x12.7x1.4 cm
Weight
0.26 kg.
ISBN13
9781916312012
Categories

The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX

Ben Phillips (Author) · Rockstar CX Publishing · Paperback

The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX - Phillips, Ben

New Book Imported to South Africa
Delivery: 07 Oct - 20 Oct Shipping: 16 to 20 business days.
R 425
R 425

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Synopsis "The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX "

"What exactly IS Customer Experience...?"... is probably the most common question asked of Customer Experience professionals every day. The problem with answering this question isn't that there is no definition but is, in fact, the opposite.Written to solve this very problem, the CX Dictionary includes: - Hundreds of CX terms, references and acronyms- Fully written definitions, explanations and examples- Information on CX best practice, market research methodologies and the latest technology innovations- Cross-referenced entries to help you explore different areas of interest Ultimately, it is an all-in-one Dictionary, encyclopedia, glossary and guidebook for all your CX needs.

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The book is written in English.

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The binding of this edition is Paperback.

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